Contact Us
Contact Us
We’re here to help! Whether you have questions about our handcrafted items, need assistance with an order, or just want to share feedback, feel free to reach out. Reach out to us anytime.
Get in Touch
Reach out to us anytime, and we’ll get back to you within 24 hours.
Call us Monday to Friday, 9 AM - 6 PM.
Contact Us
Come see our handcrafted collection in person:
Hyderabad, Telangana, India.
Monday - Saturday, 10 AM - 6 PM
1. What is Telangana Arts & Crafts?
Telangana Arts & Crafts is an online platform that connects local artisans and creators with customers who value handmade, traditional, and unique products.
Do you offer custom or personalized orders?
Yes, some artisans accept custom orders. You can contact us or the seller directly to check availability for personalization.
What is your return and exchange policy?
We accept returns only for damaged or incorrect items. Since most products are handmade, returns for other reasons may not be applicable.
* Accepted only for damaged or incorrect items
* Report within 48 hours of delivery
How long does shipping take?
Orders are typically delivered within 5–10 business days, depending on the product and your location.
Do you ship internationally?
Currently, we primarily ship within India. For international orders, please contact us for availability.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status.
What should I do if my item arrives damaged?
Please contact us within 48 hours of delivery with photos of the product. We will assist you with a replacement or refund.
We're Here for You
Help & Support
Have questions or need assistance? Our friendly team is ready to help with orders, shipping, or product care. Contact us anytime—we’re just a click away!
